Selected work

Case studies in fundraising strategy, execution, and measurable results.

Six representative engagements drawn from two decades of direct response leadership — each one framed by the business problem, the approach taken, and the outcome delivered.

Analytics & ModelingCase study 01

Predictive Modeling Lifts Giving 15% Across a 30,000-Donor File

Citymeals on Wheels · Director, Direct Marketing

The Challenge

A mature direct mail file was being treated largely the same way from appeal to appeal. Acquisition costs were rising, mid-level donors were being under-asked, and leadership had no reliable way to predict which segments would justify the next round of investment.

Approach & Solution

  • Rebuilt the segmentation architecture around recency, frequency, monetary value, and giving-lifecycle stage rather than legacy list codes.
  • Introduced predictive models to score likelihood-to-give and upgrade potential, then aligned ask strings, package weight, and mail frequency to each score band.
  • Partnered with data vendors and the CRM team to enforce clean coding and consistent source tracking so results were comparable campaign to campaign.
  • Presented model logic and projected outcomes to executive leadership before launch, so the test was understood as a strategy shift, not a one-off experiment.

Results

  • 15% increase in giving attributable to modeled segmentation strategy.
  • Higher-performing segments received more investment; underperforming mailings were cut without revenue loss.
  • A repeatable scoring framework the team continued to apply to future annual plans.

Conclusion

This project shows my ability to translate donor data into a concrete revenue gain — and to bring executive stakeholders along so analytics becomes standard practice rather than a side project.

Program LeadershipCase study 02

Running a 14-Campaign Annual Calendar Worth $6M+

Citymeals on Wheels · Director, Direct Marketing

The Challenge

More than fourteen integrated campaigns a year had to be planned, produced, and measured against a $6 million revenue target — with overlapping drop dates, shared vendors, and a small internal team.

Approach & Solution

  • Built a year-long master calendar covering strategy, creative deadlines, data pulls, production schedules, drop dates, and reporting checkpoints.
  • Set package specifications and project budgets up front, then managed printers, lettershops, data bureaus, and agency creative against them.
  • Instituted a proofing and quality-assurance standard for copy, creative, and package proofs to protect accuracy at scale.
  • Ran regular performance reviews with leadership, adjusting quantities, segments, and channel mix mid-year based on live results.

Results

  • $6M+ in annual revenue delivered across the integrated program.
  • Campaigns consistently launched on schedule and within budget despite concurrent deadlines.
  • Mid-year optimizations reallocated spend toward the strongest-performing efforts.

Conclusion

This is a demonstration of operational command: my ability to hold a complex, multi-vendor calendar together while keeping every campaign accountable to revenue.

Revenue ScaleCase study 03

Stewarding a $32M Multi-Campaign Direct Mail Program

City Harvest · Director, Direct Response

The Challenge

A large hunger-relief organization ran multiple concurrent direct response campaigns with growing complexity — and needed sharper financial control, cleaner data, and analysis leadership could act on.

Approach & Solution

  • Directed strategy, segmentation, budgeting, production, and vendor relationships across the full campaign portfolio.
  • Established performance systems for CRM data integrity, financial tracking, and reporting accuracy.
  • Built campaign reports and performance analyses that became the basis for future fundraising investment decisions.
  • Supervised and mentored departmental staff, creating clear ownership over schedules, budgets, and quality control.

Results

  • More than $32 million in revenue generated across the direct response program.
  • Departmental budgets, cash flow, and financial reporting brought under tighter, more accountable management.
  • Reporting standards adopted as the department's decision-making baseline.

Conclusion

This work reflects my senior-level ownership: revenue at scale paired with the financial discipline, systems, and team development that keep it sustainable.

PartnershipsCase study 04

Expanding Reach Through Corporate and Foundation Partnerships

City Harvest · Director, Direct Response

The Challenge

Direct response revenue alone could not carry growing program demand. The organization needed diversified support and greater visibility among corporate and institutional funders.

Approach & Solution

  • Identified and cultivated corporate sponsors, foundations, and local stakeholders whose priorities aligned with the mission.
  • Integrated partner recognition and messaging into existing donor communications so partnerships reinforced the wider fundraising program.
  • Coordinated across development, program, and finance teams to ensure commitments were deliverable and reportable.

Results

  • A broadened base of corporate and foundation support alongside individual giving.
  • Greater community visibility and long-term program sustainability.
  • Partnership activity aligned with — rather than competing against — direct response calendars.

Conclusion

This is evidence that I think beyond a single channel, building revenue mixes that reduce risk and strengthen an organization's standing in its community.

Membership GrowthCase study 05

Tripling Museum Membership During a National Rebrand

Museum of Arts & Design · Associate Director, Membership

The Challenge

A cultural institution undergoing a strategic rebranding and capital campaign needed its membership base to grow in step — both as a revenue stream and as proof of public support.

Approach & Solution

  • Designed and executed a national membership acquisition campaign timed to the rebrand and capital campaign narrative.
  • Launched new membership tiers and a young patron program to attract and retain a broader audience.
  • Partnered with board members and cultural leaders to extend institutional reach and credibility.
  • Built and led professional staff and volunteer teams to deliver member experiences that supported renewal.

Results

  • Membership households tripled to 8,000.
  • New revenue streams established through tiered and young patron programs.
  • Deeper board and stakeholder engagement in membership growth.

Conclusion

An early proof point of my core strength: aligning audience strategy with institutional storytelling to produce measurable, durable growth.

Fractional LeadershipCase study 06

Fractional Development Leadership Across Concurrent Nonprofit Clients

Independent Practice & Foodshed Alliance

The Challenge

Small and mid-sized nonprofits needed senior fundraising leadership without the capacity to hire it full time — each with different maturity levels, boards, calendars, and revenue pressures.

Approach & Solution

  • Served as strategic advisor across simultaneous client engagements, managing competing timelines without sacrificing responsiveness.
  • Partnered with executive directors and boards to set fundraising strategy, communications plans, and annual priorities.
  • Built annual fundraising calendars, campaign plans, segmentation strategies, and revenue projections; wrote appeals, newsletters, stewardship pieces, and sponsorship materials.
  • Facilitated planning sessions and workshops that turned strategy into staff- and volunteer-owned action.

Results

  • Multiple organizations equipped with documented annual plans and repeatable campaign processes.
  • Improved donor retention and engagement through segmentation and stewardship strategy.
  • Consistent delivery across concurrent clients with competing deadlines.

Conclusion

This portfolio of engagements shows my adaptability and client service at a senior level — my capacity to walk into any organization, diagnose the fundraising picture quickly, and leave behind a program that runs.

Want results like these for your program?